Checkout Policies
Effective Date: 11-April-2025
This Check-Out Policy applies to all transactions conducted Birdeye.so for online data dashboard services. By completing the check-out process, you agree to the terms and conditions outlined below.
1. Confirmation Before Purchase
By completing the check-out process, you confirm that you have:
1. Acknowledged the Product Details:
- Fully understood the features, functionality, and limitations of the selected subscription plan.
- You have ensured the product meets your specific requirements and is compatible with your technical setup.
2. Evaluated the Free Version (if applicable):
- You have used the free version (if provided) to explore the core features and functions.
- You have determined that the product's capabilities meet your needs and are proceeding with the purchase based on this evaluation.
3. Agreed to the Pricing:
- Accepted the price of the subscription plan, including any applicable taxes or fees displayed during check-out.
4. Accepted the Terms:
- Read, understood, and agreed to the No Cancellation and No Refund Policy and other applicable terms and conditions, including the Terms of Service and Privacy Policy.
2. Payment Process
2.1. Accepted Payment Methods
We accept the following payment methods:
- Credit cards (e.g., Visa, MasterCard, AMEX)
- Debit cards
- [Other Payment Methods, e.g., PayPal, Stripe, or cryptocurrency, if applicable]
2.2. Payment Confirmation
- Payments are processed immediately upon completing the check-out process.
- A confirmation email, including your order details, will be sent to the email address provided at checkout.
2.3. Secure Transactions
- All transactions are encrypted and processed through secure payment gateways to protect customer data.
3. Subscription Activation
3.1. Immediate Activation
- Once payment is processed successfully, your subscription will be activated immediately.
- You will gain full access to the selected dashboard features according to your subscription plan.
3.2. Access Credentials
- Login credentials or access details will be provided via email after payment confirmation.
4. No Cancellation or Refund
- By completing the check-out process, you acknowledge that all sales are final.
- Due to the nature of our services as immediate-access digital goods and ability for users to download data, no cancellations or refunds will be granted once the subscription is activated.
5. Billing Terms
5.1. One-Time Purchases
- For single-payment plans, you will only be charged at the time of check-out.
5.2. Recurring Subscriptions
- For recurring subscriptions, you acknowledge that payments will be automatically charged based on the billing cycle (e.g., monthly, annually).
- Customers are responsible for managing their subscription settings to avoid unwanted renewals.
5.3. Failed Payments
- If a payment fails for more than 1 day, access to the dashboard may be suspended until the issue is resolved.
- If the payment issues persist for more than 3 days, your subscription or access to the Services may be terminated.
6. Tax and Fees
- Any applicable taxes or fees will be calculated and displayed during the check-out process.
- Customers are responsible for paying all taxes and fees associated with their purchase.
7. Check-Out Errors
If you encounter any issues during the check-out process (e.g., payment errors or incorrect plan selection):
- Contact our support team immediately at [email protected].
- Provide your order details and a description of the issue.
- We will assist you in resolving the problem, but refunds or cancellations will not be offered for customer errors.
8. Customer Responsibility
Before completing the check-out process, customers must:
- Ensure the accuracy of their personal and payment information.
- Verify the selected subscription plan.
- Understand and accept our No Cancellation and No Refund Policy.
9. Support and Assistance
For any questions or concerns regarding the check-out process, please contact us:
Email: [email protected].
10. Acknowledgment
By completing the check-out process, you confirm that:
1. You Understand the Product Details and Functionality:
- You have thoroughly reviewed the product's features, functionality, and pricing.
- You are satisfied that the product meets your needs and technical requirements.
2. You Accept the Terms and Conditions:
- You fully understand and agree to the No Cancellation and No Refund Policy.
- You acknowledge that all sales are final and non-refundable.
3. You Agree to This Check-Out Policy:
- You consent to abide by this policy and any other applicable terms outlined by Birdeye.so, including including the Terms of Service and Privacy Policy.